Privacy Policy

Information We Collect

When you submit a form on wavesparkco.com, we collect the information you provide — including your name, email address, phone number, and home address. We use this information solely to respond to your inquiry and, where applicable, to determine fiber availability at your location.

How We Use Your Information

We use the information you submit to:

• Respond to your inquiry within the timeframe indicated at the point of submission
• Confirm fiber availability at your address and present your Wire3 and other fiber internet options
• Contact you about fiber internet service, pricing, and promotions you've inquired about
• Process applications for sales positions with WaveSpark

We do not sell or share your personal information with third parties for marketing purposes. WaveSpark is an independent authorized reseller of Wire3 fiber internet; when you request service, we share the details necessary to confirm availability and provision your account with Wire3.

Calls & Text Messages (SMS)

When you provide your phone number and submit a form or text us, you consent to receive calls and text messages from WaveSpark at that number regarding fiber internet service, availability, pricing, and setup — including messages sent by automated means. Consent to receive marketing texts is not a condition of purchase. Message and data rates may apply, and message frequency varies. You can opt out of text messages at any time by replying STOP, or reply HELP for help.

Data Storage

Form submissions are stored in a secured Google Sheets environment accessible only to WaveSpark staff. We retain this information for as long as necessary to fulfill your request or maintain our business relationship.

Your Rights

You may request deletion of your information at any time by contacting us. We will remove your data from our records within a reasonable timeframe.

Contact

For privacy-related requests, reach out via the contact page at wavesparkco.com/contact.